Phone: 0800 610 2019



Any reference to "we" or "us" in this Privacy Policy shall mean ANS Electrical & Company Supplies Ltd This Privacy Policy applies to (the "Site") which is owned and operated by NS Electrical & Company Supplies Ltd

Our privacy policy is regularly reviewed to ensure that we continue to serve your privacy interests. We reserve the right to update this privacy policy from time to time, with any updates published on the site. We therefore encourage you to review our privacy policy periodically for the most up to date information on our privacy practices.

If you have any questions regarding our privacy policy, please contact us at

Why do we have this policy?

Your privacy is important to us, and we are committed to protecting your personal information from unauthorised use or disclosure. We will therefore use your personal information, or provide it to others, in accordance with this Privacy Policy.

Our Privacy Policy applies whenever you visit the site, during the period you receive services from us, or during the process of you applying for them, and afterwards.

Collecting your information

We may hold information about you as a customer, or as a representative of a business customer. We collect this information in number of ways:

information is collected through your use of the site and any applications;

information is collected through your communications with us;

information is collected via our networks when you use any of our services to enable us to provide the service, and to bill it;

information is sometimes collected from outside sources, such as banks or credit reference agencies to help us with credit-related decisions.

In addition to the personal and financial information you submit, or we collect, we may also collect information about your computer including, where available, your IP address, operating system and browser type for the purposes of understanding your journey through, and access to, the Site and where improvements may be needed. For details on the information collected in this way please see our Cookie Policy.

We may also record and/or monitor calls for quality checks or staff training. Call recordings may be used to help us detect, prevent or combat fraud.

Using your information

We may hold and use the following information about you:

your name, address, mobile, phone number(s), email address(es), date of birth, banking or financial details;

information we received when making a decision about you (including any information collected from credit reference agencies);

details and information about the services you receive from us;

information about when you contact us and when we contact you,

as well as any other information which we reasonably need to operate your account or make decisions about you (including regulatory decisions).

If a debit or credit card provided to us is identified as having been used fraudulently, we will maintain a record of its use for reporting and preventing fraud.